Engage helps you stay on top of your medications by giving you a clear, reliable place to review how and when to take them. Instead of relying on memory or searching through paper notes, you can quickly check your dose, frequency, and any special instructions so you always feel confident about taking your medication safely.
If you have been sent an electronic prescription, Engage also stores your prescription token so you can easily find it when you need it. No more digging through emails or SMS threads at the pharmacy. Your token is ready and waiting in Engage, making it simple to get your medicines dispensed without delay.
Contents:
- Viewing your Medications
- Understanding your Medications
- Accessing your Electronic Prescription Token
Viewing your Medications
There are two pathways you can take to view the medications your healthcare provider has published for you:
- By opening the Medications tile on your Home Page.
- By clicking on the Clinical Records icon in the navigation toolbar.
- If you are using a mobile device: Tap on the Medications section in Clinical Records to open the list.
- If you are on a laptop or desktop: Click on the Medication name or on View More to see all of your Medications.
- If you are using a mobile device: Tap on the Medications section in Clinical Records to open the list.
Understanding your Medications
Useful information is displayed about each Medication that you have been prescribed.
Date - the date that the Medication was prescribed to you.
Product Name - the name of the Medication.
Dose - how much of the medication you should take at a time
Frequency - how often you need to take the medication
Food - whether you are recommended to eat before or after the medication, or any other food related instruction.
Prescription - if the prescription was created as an electronic prescription, then the hyperlink to your token will be displayed here. If you received a paper prescription, you won't see this information.
Additional fields are displayed if you choose to expand the Medication record.
On Mobile or Tablet, tap on Show more under a Medication to see further information.
On Desktop, click on the downward arrow beside the Date field to expand the visible information.
These methods will reveal the following additional fields if they were added by your provider:
Quantity - how many total Doses you have. For example, in a box of 20 tablets, you have a quantity of 20.
Original Repeats - how many repeats were provided to you on the initial prescription. Please note, once you have visited the pharmacy to have your medication dispensed for the first time, this number will not be updated.
Prescribed By - which provider prescribed the medication to you.
Instructions - any instructions your provider has given you for taking the medication. It should be read alongside the Dose, Frequency, and Food information for a full recap on how to take the medication correctly.
Start Date - the date you are intended to start taking your medication.
End Date - the date you are intended to finish taking your medication. If you have missed a Dose of the medication, you may find that the End Date precedes the end of your medication.
Days between Repeats - the number of days you must wait after getting a prescription dispensed, before you can get the next repeat dispensed. This is only displayed for certain medications.
Accessing your Electronic Prescription Token
Tired of losing your electronic prescription token in your emails or SMS threads? Engage is here to help! You can access your electronic prescribing token from Engage, so you can simply provide the QR Code to the pharmacist when you arrive at the pharmacy. Your token is available via the Prescription field in your Medication list.
Notes:
- If your provider gave you a paper script, you will be unable to see this token hyperlink.
- The token hyperlink is only valid until you get your first prescription dispensed. After then, your new token is held by the pharmacy and won't be available in Engage. If you were not provided another copy of your token after you got your initial prescription filled, call the pharmacy to confirm whether have stored it on file. You will need this when you return to get your repeats filled.